Ekang Nutra Inc. (“Ekang Nutra,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit ekangnutra.com, submit an inquiry, request a manufacturing quote, or otherwise contact us.
1. Our Business
Ekang Nutra provides business-to-business dietary supplement manufacturing services. Our website is intended for brand owners, businesses, and prospective commercial manufacturing clients. We do not operate a consumer retail store or sell stocked supplement products directly to consumers.
2. Information We Collect
We may collect information you provide directly to us, including:
- Name
- Company name
- Business email address
- Phone number or WhatsApp number
- Information included in your inquiry or manufacturing request
- Product, formulation, packaging, quantity, and project requirements you choose to provide
When you use our website, we may also collect technical and usage information, including:
- IP address
- Browser, device, and operating-system information
- Pages viewed, referring URLs, and approximate visit activity
- The page from which you submitted an inquiry
- Cookie identifiers and advertising click identifiers, such as Google Click ID (GCLID), where permitted by your cookie choices
3. How We Use Information
We use personal information to:
- Respond to inquiries and manufacturing quote requests
- Evaluate whether a project is a potential B2B manufacturing opportunity
- Communicate about formulations, packaging, production, and services
- Operate, secure, and improve our website
- Measure website performance and advertising effectiveness
- Prevent fraud, spam, misuse, and security incidents
- Meet legal, accounting, or compliance obligations
4. Cookies, Analytics, and Advertising
We use necessary cookies to operate the website. With your consent where required, we may also use analytics and marketing technologies, including Google Analytics and Google Ads.
These technologies may help us understand website traffic, measure advertising performance, and identify whether an inquiry followed a Google Ads click. We may store a Google Click ID (GCLID) in a cookie for advertising attribution only when permitted by your cookie preferences.
You can manage non-essential cookies through our Cookie Settings link or browser settings. Rejecting non-essential cookies may reduce our ability to measure advertising and website performance, but it will not prevent you from browsing the site or submitting an inquiry.
5. How We Share Information
We may share information with service providers that help us operate our business and website, such as:
- Website hosting and security providers
- Form-processing and email-delivery providers
- Website analytics providers
- Advertising and measurement providers, including Google
- Professional advisers or authorities when required by law
We do not sell personal information in exchange for money. We do not use inquiry information to operate a consumer retail or distributor marketplace.
6. International Transfers
Ekang Nutra serves visitors and business customers in different countries. Your information may be processed in the United States or other locations where our service providers operate. We take reasonable steps to protect information in accordance with this Privacy Policy.
7. Data Retention
We retain personal information for as long as reasonably necessary to respond to your inquiry, support the business relationship, maintain records, resolve disputes, enforce agreements, and meet legal obligations. We may retain de-identified or aggregated information for longer periods.
8. Your Choices and Requests
Depending on your location, you may have rights to request access to, correction of, or deletion of personal information we hold about you. You may also have rights to manage certain cookie preferences.
To make a privacy request, contact us at sales@ekangnutra.com with the subject line “Privacy Request.” We may need to verify your identity before responding.
9. California and Canadian Visitors
California residents may have privacy rights under applicable California law, including rights relating to access, deletion, correction, and certain opt-out requests. Canadian visitors may have rights under applicable privacy laws, including rights to understand how their information is collected, used, and disclosed.
We will handle verified requests in accordance with applicable law.
10. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
11. Children’s Privacy
Our website and services are not directed to children. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised Effective Date.
13. Contact Us
If you have questions about this Privacy Policy or our information practices, contact:
Ekang Nutra Inc.
Email: sales@ekangnutra.com
Website: https://ekangnutra.com/
